Clover Voyages (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We collect information to provide and improve our travel services, respond to inquiries, and enhance user experience. The information we collect includes:
a. Information You Provide
- Contact Form: When you contact us through our website, we may collect your name, email address, phone number, and any message you submit.
- Bookings: When making a booking, we collect your name, address, email address, phone number, and other relevant travel details necessary to complete your reservation.
b. Automatically Collected Information
We use Google Analytics to collect non-personal information about how visitors interact with our website. This may include:
- IP address
- Browser type
- Pages visited and time spent
- Device information
- Geographic location (approximate)
This data helps us understand user behaviour and improve our website and services.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and manage your travel bookings.
- To respond to your inquiries or requests.
- To improve our website, services, and customer experience.
- To send updates, offers, or service-related communications (only when you have consented).
- To analyze site performance using Google Analytics.
3. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we use secure systems, no online platform is completely immune to risks, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only:
- With trusted travel partners or service providers when necessary to process your booking.
- To comply with legal obligations or government requests.
5. Cookies
Our website uses cookies to enhance your browsing experience and collect analytical data through Google Analytics. You can adjust your browser settings to disable cookies, but some website features may not function properly as a result.
6. Your Rights
You have the right to:
- Access or request a copy of your personal data.
- Request correction or deletion of your personal information.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at info@clovervoyages.com.
7. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Clover Voyages
Email: info@clovervoyages.com
Phone: +94 715 100 100
Website: clovervoyages.com